Providing legal services to the Nelson province and beyond
Fletcher Vautier Moore (FVM) is committed to protecting your privacy. This Privacy Policy outlines how we will ensure we meet our legal obligations related to the collection and use of personal information.
Fletcher Vautier Moore is bound by the Privacy Act 2020 and the Privacy Principles set out in the Act.
This policy applies to the Fletcher Vautier Moore partnership and related companies controlled by Fletcher Vautier Moore.
The terms of this policy may change from time to time. The latest version of the Policy is available on our website www.fvm.co.nz or by contacting our Privacy Officer via email
Why do We Collect Personal Information
We collect personal information to undertake our business of providing professional services and to meet our legal and compliance requirements.
Information We Collect From You
Fletcher Vautier Moore may collect and hold personal information when you engage with us as a client, potential client, business associate, contractor, supplier, employee or potential employee. The information we may collect includes;
your general details including your names, address(es), contact details (such as email and phone numbers), and billing information;
communications between us including, emails, written and verbal communication, voicemail and other electronic files, instructions, meeting notes and formal documents such as advice or contracts;
details you provide to us as part of compliance processes, including obligations such as the Anti-Money Laundering and Countering Financing Terrorism Act 2009 due diligence process;
CCTV at our sites may collect images of visitors;
if you are an employee or prospective employee, we may collect information relating to your work history, academic record, criminal records, visa information and practicing certificates, references, including information from recruitment agencies, government departments and educational
If you do not wish to provide the information
You may elect not to provide personal information that we request. If you do not, we may not be able to provide any services to you, take instructions or act for you. If you are a prospective employee, we may not be able to proceed with any employment process.
How We Collect Personal Information
We collect personal information from;
you directly or from third parties you authorise us to engage with;
the process of undertaking client due diligence;
you indirectly through emails, forms, online and face to face meetings, attendance at seminars, verbal discussions in person or via electronic means;
third party providers that we may contract to assist us meet our legal and compliance obligations;
third parties to assist us with the employment or prospective employment process;
third parties connected with the issues you have engaged or sought to engage us;
publicly available websites and/or databases
Website
Our website security software captures your IP address to check that it is allowable and not a known cyber attacker. This information is then deleted after checking.
We capture and send your personal details which you provide on the enquiry form, this information is transmitted to us via an email, and we will contact you as a result of this enquiry.
How we use information we have collected
We may use your personal information for the following purposes;
to respond to your request for our services;
to reply to your queries;
to carry out your instructions, communicate with you regarding these and fulfil our professional obligations;
to carry out conflict checks and compliance obligations including customer due diligence and to verify your identity and address;
for maintaining safety and security of our staff, clients, and visitors;
for employment purposes;
for promotional or marketing purposes;
to comply with and enforce any agreements with you, including invoicing, receipting, and collecting payment;
to comply with our legal
We will not sell, rent, or lease your personal information to other parties.
Who do we disclose your information to
We may disclose your personal information to our contractors and other organisations including;
other parties related to the mater you have engaged us for;
third parties that assist us to provide our services to you including another law firm, barristers, expert witnesses, the Courts, and regulatory bodies as required;
third parties to assist us to verify your identity and to comply with our legal obligations including the Anti-Money Laundering and Countering Financing Terrorism Act 2009;
where required or authorised by law or the Law Society’s Rules of Professional Conduct;
IT systems or service providers who store and process our data;
third parties to take any action in the event of a dispute between you and Fletcher Vautier Moore including parties such as Credit reporting agencies;
third parties to protect our rights, property or safety of our staff, contractors and other
How you can request access to or amendments to your personal information
You may request access to your personal information, and you may request that we correct any details which you do not believe are correct. We will require you to verify your identity as art of this process. A fee may be chargeable, if it is we will let you know this in advance. Request should be made to the Privacy Officer at
Who can you contact for further information or make a complaint
If you are seeking more information about our Privacy Policy or to make a complaint, please contact our Privacy Officer at . Our Privacy Officer will investigate any complaint as soon as possible and will seek to respond within 20 working days.
More information on the Privacy Act is available from the Officer of the Privacy Commissioner www.privacy.org.nz.
